1. Identity

Dive Pro Connect is a project of Dimitri Debrabandere and Dive Pro Group BV and focuses exclusively on professional services and collaboration within the diving sector.

The services are provided by:

Dive Pro Group BV

Nijverheidsstraat 70, box 0.1

B-2160 Wommelgem

Belgium

Company number (KBO/BCE): 0759 972 036

Website: www.diveproconnect.com

Where in these terms reference is made to “Dive Pro Connect”, “we”, “us” or “our”, Dive Pro Group BV is meant, acting within the project Dive Pro Connect.

The company or professional organisation with which an agreement is concluded is hereinafter referred to as the “client”.

2. Exclusively B2B

These general terms and conditions apply exclusively to agreements in which the client acts in the context of their trade, business, profession or professional activity.

Dive Pro Connect does not target private consumers through this service.

The client confirms by entering into an agreement that he acts as a business, self-employed, dive centre, resort, training organisation, association with professional activity or other professional client.

3. Scope of application

These terms and conditions apply to all quotes, proposals, assignments, training, consultancy, partnerships and other professional services of Dive Pro Connect, unless otherwise agreed in writing in advance.

The services may include:

• PADI Course Director Services;
• Instructor Development;
• EFR Instructor Training;
• DAN Instructor Development;
• DAN Diving Safety Officer Services;
• professional and staff development;
• mentoring and coaching;
• workshops;
• safety reviews and safety development;
• on-site training;
• freelance support;
• project-based support;
• consultancy;
• international assignments;
• referral partnerships;
• structural collaborations.

The specific assignment is determined each time in the quote, assignment confirmation, agreement or other written arrangement.

4. Order of documents

When additional agreements are made for an assignment, the following order applies in case of conflict:

1. a separately signed agreement;
2. the accepted quote or assignment confirmation;
3. any special conditions agreed in writing;
4. these general B2B terms and conditions.

The client's own general or specific terms and conditions do not apply, unless Dive Pro Connect has expressly and in writing accepted them in advance.

5. Formation of an agreement

An agreement is formed as soon as the client accepts a quote, proposal or assignment from Dive Pro Connect.

Acceptance can occur, among other ways, by:

• signature;
• confirmation by email;
• confirmation via a digital platform;
• payment of an invoice or deposit;
• or another unambiguous written confirmation.

A request via the website does not in itself constitute a definitive assignment.

Dive Pro Connect reserves the right to refuse a request when the assignment cannot be carried out responsibly in terms of content, organisation, practicality, commercially or from standards or safety.

6. Independent position

Dive Pro Connect and Dimitri Debrabandere carry out assignments as independent external service providers..

An agreement does not create an employment contract, partnership, joint venture, franchise, commercial agency or representation authority between the parties, unless expressly agreed otherwise in writing.

Each party remains independently responsible for its own business, employees, tax obligations, insurance and operational decisions.

7. Professional roles and authorities

Depending on the assignment, Dimitri Debrabandere may be deployed based on his professional qualifications, including:

PADI Course Director

EFR Instructor Trainer

DAN Instructor Trainer

DAN Diving Safety Officer

A mention of a professional qualification solely implies that services can be offered within the associated powers and applicable standards.

No agreement obliges Dive Pro Connect to act outside applicable standards, qualifications, safety regulations or legal powers.

8. Quotes and prices

All prices are stated in euros and exclusive of VAT.

A quote specifies where relevant:

• the professional fee;
• duration or scope of the assignment;
• location;
• included services;
• any candidate fees;
• external costs;
• travel and accommodation costs;
• payment terms;
• specific conditions for the assignment.

Quotes are valid for the period specified therein.

Evident material errors or obvious pricing errors do not bind Dive Pro Connect.

9. Payment in advance

Unless expressly agreed otherwise in writing, assignments from Dive Pro Connect are to be paid in advance.

The full agreed amount must be received no later than before the commencement of the service.

Dive Pro Connect is not obliged to commence an assignment, training, trip, reservation or other service as long as the agreed payment has not been fully received.

For larger, long-term or recurring assignments, a different payment schedule may be agreed upon in writing, for example:

• advance upon confirmation;
• payment per phase;
• periodic invoicing;
• separate payment of external costs.

The agreements in the quotation take precedence in that case.

10. Invoicing

The client provides timely correct:

• company name;
• address details;
• company number;
• VAT number;
• invoicing details;
• any internal references or purchase order details.

For transactions for which structured electronic invoicing is legally required, Dive Pro Connect invoices via the applicable electronic channel.

A voluntary additional pdf document does not change the status of the legal invoice.

11. Late payment

In the event of non-payment on the due date, Dive Pro Connect may suspend the execution of any ongoing or future assignment until all due amounts have been fully paid.

On overdue B2B amounts, the statutory interest due to late payment in commercial transactions is owed by operation of law, where applicable.

In addition, the legally provided compensation for collection costs and, where permitted, compensation for reasonable additional collection costs may be claimed.

The applicable statutory interest rate may change. Therefore, no fixed percentage is included in these terms. For the second semester of 2026, the statutory interest for payment arrears in commercial transactions is 10.5%.

A client cannot unilaterally suspend a due payment due to a complaint about another or undisputed part of the assignment.

12. Travel, accommodation, and additional costs

When Dimitri needs to travel for an assignment, the practical and financial arrangements will be established as much as possible in advance.

Unless expressly agreed otherwise in writing, all travel, accommodation, and other reasonably necessary assignment-related costs shall be borne by the client.

This may include:

• mileage allowance;
• fuel costs if agreed;
• train and flight tickets;
• baggage costs;
• parking;
• toll roads;
• ferry or other transport costs;
• rental car;
• taxi or local transport;
• accommodation;
• meals if agreed;
• visas;
• work or access permits;
• facility and location costs;
• other previously discussed costs.

Where possible, these costs will be estimated in advance or included in the quote.

When the client books transport, accommodation, or other provisions directly, this is done in consultation with Dive Pro Connect.

13. External and third-party fees

Unless explicitly stated as included, third-party costs are not included in the professional fee.

The following may include:

• PADI fees;
• EFR fees;
• DAN fees;
• eLearning;
• application fees;
• certification costs;
• exam or registration costs;
• course materials;
• facility fees;
• access fees;
• pool costs;
• dive site costs;
• permits;
• local administration costs.

Changes in external rates after a quote has been issued may be charged if these costs have not been agreed as a fixed all-in price.

14. Changes to the assignment

The quote applies to the scope described therein.

If the client wishes to add additional:

• candidates;
• training components;
• training days;
• locations;
• preparation;
• administration;
• materials;
• workshops;
• supervision;
• travel time;
• or other work

to be added, these may be charged separately.

Significant changes will be discussed in advance and confirmed in writing where reasonably possible.

15. Responsibilities of the client

The client ensures that the conditions under which the assignment is carried out are suitable for the agreed services.

Depending on the assignment, the client may be responsible for:

• suitable premises;
• swimming pool and/or open water facilities;
• operational infrastructure;
• access and permits;
• local emergency equipment;
• oxygen supply when required;
• local safety procedures;
• local staff;
• logistical support;
• correct candidate administration;
• planning;
• local regulations;
• insurances for which the client is responsible.

The client provides all information that is reasonably necessary to prepare the assignment safely and correctly in a timely manner.

16. Candidates and participation conditions

The client ensures that candidates are informed in a timely manner about relevant:

• prerequisites;
• certification requirements;
• experience requirements;
• medical requirements;
• administrative documents;
• preparation;
• eLearning;
• materials;
• planning.

Where candidate requirements arise from PADI, EFR, DAN or other standards, those requirements remain decisive.

Dive Pro Connect may refuse candidates or postpone participation if mandatory conditions are not met.

17. Standards and programme changes

Formal training is conducted according to the standards and procedures of the relevant training organisation in effect at the time of execution.

Changes to standards may have implications for, among other things:

• prerequisites;
• course content;
• minimum duration;
• staffing;
• materials;
• candidate ratios;
• administrative procedures;
• fees;
• certification.

When this is necessary to meet current requirements, Dive Pro Connect may adjust the programme.

If the change has a significant financial impact, this will be discussed with the client.

18. No guarantee of certification or passing

Payment for a professional training does not automatically entitle one to a certain rating, certification, qualification or successful completion.

Every candidate must demonstrably meet all applicable:

• knowledge requirements;
• skill requirements;
• performance requirements;
• experience requirements;
• safety requirements;
• administrative requirements.

When additional training or evaluation is needed, any additional costs will be discussed in advance.

19. Training quality

Dive Pro Connect operates from high professional training standards.

The aim of training is not solely to complete an administrative course, but to develop professionals who can perform their role safely, independently and to a high standard.

Therefore, candidates can be expected to prepare, actively participate, behave professionally and demonstrably master the required competencies.

Standards determine the minimum requirements; Dive Pro Connect can offer additional coaching, feedback and professional development within those standards.

20. Safety

Safety always takes precedence over planning, commercial expectations or training pressure.

Dimitri retains the professional right to:

• modify a training or activity;
• interrupt;
• postpone;
• not start;
• or cease,

when this is reasonably necessary due to, among other things:

• weather conditions;
• infrastructure;
• candidate level;
• medical or physical conditions;
• insufficient safety provisions;
• violation of standards;
• operational risks;
• local regulations.

The client cannot compel Dive Pro Connect to carry out instructions or actions that are contrary to safety, standards or legislation.

21. DAN Diving Safety Officer and consultancy assignments

Safety reviews, consultancy, workshops or recommendations are intended to support the client in assessing and improving their own safety operations.

Unless otherwise agreed in writing, the client remains responsible for:

• daily operational safety;
• management decisions;
• local legislation;
• implementation of recommendations;
• staff;
• infrastructure;
• maintenance;
• equipment;
• procedures;
• insurances.

A safety review or advice can help identify and reduce risks, but cannot guarantee that all risks or incidents are excluded.

22. Partner principle and customer relationship

Dive Pro Connect was developed to strengthen, not to take over their operations or customer relationships.

When Dimitri works within a client's organisation, the brand, position, and customer relationship of that organisation are respected.

When Dimitri works for your centre, he puts on your hat.

Unless otherwise agreed:

• the partner centre remains the primary point of contact for its own customers;
• Dive Pro Connect will not actively approach candidates for competing, unagreed commercial services during the assignment;
• any other commercial opportunities arising directly from the partnership relationship will be handled transparently.

This does not prevent candidates from contacting Dive Pro Connect or Dive Pro Group on their own initiative.

11. Referral partnerships

A partner can refer candidates to Dive Pro Group or another previously agreed programme when execution at their own centre is not desired or practically feasible.

Any referral commissions will always be agreed in writing in advance.

Without a prior written agreement, there is no automatic right to commission.

Unless otherwise specified, the right to an agreed referral fee arises only when:

1. the referred candidate has effectively registered;
2. the due training fee has actually been received;
3. there are no refunds or cancellations to be processed.

The calculation basis for the commission is determined in advance.

External fees, taxes, travel, accommodation, material and other ongoing costs do not automatically form part of the commission basis.

24. Non-exclusivity

Collaborations are, unless expressly agreed otherwise in writing, not exclusive.

Dive Pro Connect may collaborate with other:

• dive centres;
• training organisations;
• resorts;
• professionals;
• organisations,

even when they operate in the same region or market.

A client does not obtain exclusivity over a region, country, service, programme or professional availability of Dimitri unless a separate written agreement exists.

25. Cancellation by the client

A confirmed assignment reserves professional time and availability.

In the event of cancellation by the client, unless otherwise specified in the quotation, the following conditions apply:

More than 30 calendar days before commencement

No cancellation fee on the professional fee.

All already incurred and non-recoverable external costs remain fully payable.

From 15 to 30 calendar days before commencement

50% of the agreed professional fee remains payable.

In addition, all non-recoverable costs remain fully payable.

Less than 15 calendar days before commencement

100% of the agreed professional fee remains payable.

In addition, all non-recoverable costs remain fully payable.

No-show or cancellation after commencement

The full professional fee and all incurred costs remain due.

Parties may agree on different terms in the quotation when the nature, scope, or planning of an assignment justifies this.

26. International assignments and pre-incurred costs

For international assignments and assignments for which Dive Pro Connect must incur travel, accommodation, transport, location, or other external costs in advance, it is additionally stipulated that:

all already incurred and non-recoverable costs remain 100% the responsibility of the client, regardless of the time of cancellation by the client.

This may include:

• flight tickets;
• train and ferry tickets;
• luggage;
• accommodation;
• rental cars;
• local transport;
• visas;
• permits;
• facility fees;
• reservation costs;
• costs of external training organisations;
• other costs specifically incurred for the assignment.

These costs will be charged in addition to the applicable cancellation fee for the professional service.

If a cost can be fully or partially recovered, the actual recovered amount, minus any cancellation, administration, or transaction fees, will be refunded or credited to the client.

Dive Pro Connect may require that international travel and accommodation costs be paid in full before reservations are made.

When the client books transport or accommodation themselves, they bear the financial risk of cancellation or modification of these bookings.

27. Rescheduling of an assignment

A request to reschedule a confirmed assignment to another date is generally treated as a modification of the agreement.

Dive Pro Connect will try to find an alternative date where reasonably possible.

When rescheduling does not cause substantial damage or costs, Dive Pro Connect may voluntarily allow the already paid professional fee to be transferred to a new date.

Dive Pro Connect is not obliged to accept a free rescheduling.

Non-recoverable costs remain the responsibility of the client.

28. Cancellation or modification by Dive Pro Connect

When an assignment cannot be carried out as planned due to illness, force majeure, safety, or other significant circumstances, Dive Pro Connect will first try to:

• propose an alternative date;
• adjusted scheduling;
• or another reasonable solution

.

When execution becomes definitively impossible and no alternative solution can be agreed upon, the unexecuted portion of the professional fee will be refunded.

Third-party costs can only be refunded to the extent that Dive Pro Connect can effectively recover them.

29. Minimum number of candidates

When a quote or rate is based on a certain minimum number of candidates, this will be stated in advance.

When the final number of candidates is lower, the parties may agree to:

• proceed with the training at an adjusted rate;
• to move the assignment;
• to merge candidates with another group where possible;
• or to cancel the assignment in accordance with the applicable agreements.

Dive Pro Connect does not unilaterally change the rate after the assignment has been definitively confirmed, except when this was included as a condition in advance or when the client changes the scope.

30. International assignments

For international assignments, the client informs Dive Pro Connect in a timely manner about local requirements of which they should reasonably be aware, including possibly:

• visas;
• work permits;
• invitation letters;
• local registration;
• taxes;
• withholding taxes;
• facility requirements;
• local instructor or trainer requirements.

The parties discuss before confirmation who is responsible for these formalities and costs.

When a local tax or mandatory withholding applies, the financial impact of this is coordinated in advance.

31. Force majeure

Neither party is liable for a shortcoming that is the direct result of circumstances beyond its reasonable control.

Force majeure may include, depending on the circumstances, among other things:

• natural disasters;
• extreme weather conditions;
• war;
• serious security issues;
• epidemics;
• government measures;
• strikes;
• sudden serious illness or accident;
• closure of training facilities;
• transport failure;
• technical or infrastructural problems;
• cancellation or restriction by competent training organisations.

The parties initially try to find a reasonable alternative solution.

Non-recoverable costs are dealt with according to the provisions of these terms and the specific cause and responsibility.

32. Confidentiality

The parties treat confidential commercial, operational and professional information obtained in the context of the collaboration as confidential.

Confidential information may include, among other things:

• prices;
• internal procedures.
• customer information;
• candidate information;
• commercial plans;
• training planning;
• business information;
• non-public materials.

Confidential information is not used for purposes other than the collaboration and is not disclosed to third parties, except when:

• this is necessary for the execution of the assignment;
• the other party gives permission;
• or the law requires this.

This obligation also remains in effect after the collaboration ends.

33. Intellectual property

All proprietary documents, presentations, templates, texts, schemes, methodologies, visuals and other materials of Dive Pro Connect or Dive Pro Group remain the property of their respective rights holders.

Materials and brands of PADI, EFR, DAN or other external organisations remain the property of their respective rights holders and are used in accordance with their licensing terms.

The client obtains only the right of use that is reasonably necessary for the agreed assignment.

Without prior written consent, the own materials of Dive Pro Connect may not be commercially:

• copied;
• reused;
• published;
• sold;
• modified;
• included in own training;
• distributed to third parties.

34. Use of brands and communication

Neither party may suggest without permission that there is an official partnership, endorsement, exclusivity or other relationship that goes beyond the actually agreed collaboration.

In co-branding, joint events or marketing campaigns, prior agreements are made regarding the use of:

• company names;
• logos;
• photos;
• testimonials;
• partner mentions;
• other brand expressions.

Dive Pro Connect does not automatically publish a partner centre as a case study or commercial reference without appropriate consent.

35. Visual material

When photos or video footage are taken during an assignment for marketing, communication or reporting, the applicable privacy, portrait and brand agreements are respected.

The use of identifiable individuals or brand-related content for commercial communication only occurs when the required consent or other valid basis exists.

36. Liability

Each party is responsible for its own contractual and legal obligations.

As far as legally permitted, Dive Pro Connect is solely liable for direct and demonstrable damage resulting from a contractual error attributable to Dive Pro Connect.

Dive Pro Connect is, as far as legally permitted, not liable for indirect damage such as:

• loss of profit;
• loss of revenue;
• missed commercial opportunities;
• loss of customers;
• damage to reputation;
• indirect consequential damage.

This limitation does not apply to liability that cannot be excluded or limited under mandatory law.

Nothing in these terms is intended to exempt Dive Pro Connect from liability for which a legal exclusion is not permitted.

37. Responsibility for infrastructure and local operation

The client remains responsible for the infrastructure, personnel, and resources that it provides.

Dive Pro Connect is not responsible for defects, deficiencies, or safety issues of the client's infrastructure or materials when these could not reasonably have been identified or prevented by Dive Pro Connect.

When an unsafe situation is identified, Dive Pro Connect may suspend the activity until this situation is sufficiently corrected.

38. Insurance

Each party is responsible for the insurance that is legally or reasonably required for its own activities and responsibilities.

The client is responsible for appropriate insurance for:

• his business;
• staff;
• infrastructure;
• local activities;
• materials for which he is responsible.

Candidates must have insurance when it is required by legislation, training standards, location requirements, or the specific activity.

39. Subcontractors and other trainers

When the nature or scope of an assignment requires it, Dive Pro Connect may collaborate with other qualified trainers, professionals, or service providers as agreed.

When a specific assignment has been expressly assigned personally to Dimitri Debrabandere, replacement will not be made without consultation with the client, except when immediate replacement is necessary and reasonably in the interest of execution.

Each deployed trainer must have the qualifications required for his assignment.

40. Privacy and personal data

Personal data is processed in accordance with the Privacy and Cookie Policy of Dive Pro Connect.

The client only provides personal data of candidates, employees, or third parties when:

• this is necessary for the assignment;
• there is a valid legal basis for it;
• and the individual concerned is properly informed where necessary.

Where practically possible, the candidate concerned provides his personal data directly.

41. Suspension or termination due to breach

Dive Pro Connect may suspend an assignment in whole or in part when the client:

• does not pay on time;
• fails to provide essential information;
• does not comply with safety requirements;
• does not provide suitable infrastructure;
• deploys candidates who do not meet requirements;
• requests to violate standards or legislation;
• or otherwise seriously fails in its obligations.

When the breach can be remedied, the client is given the opportunity to do so within a reasonable timeframe where possible.

In cases of serious safety issues or an immediate professional or legal obligation, suspension may occur immediately.

42. Professional behaviour

Dive Pro Connect expects a professional and respectful working environment in every collaboration.

Aggression, intimidation, discrimination, unwanted behaviour, deliberate violation of safety rules or other serious professional shortcomings may lead to immediate interruption of an assignment.

In that case, the financial consequences will be assessed based on the cause and circumstances of the termination.

43. Complaints

Complaints regarding an assignment should be reported in writing and sufficiently concretely as soon as possible.

The client gives Dive Pro Connect the opportunity to investigate and rectify any issue where reasonably possible.

A complaint does not automatically suspend a payment obligation.

When only a specific part of an invoice is disputed, the undisputed part remains payable.

44. Evidence and electronic communication

The parties accept that electronic communication, including email and communication via common business platforms, can serve as evidence of:

• agreements;
• modification;
• confirmations;
• instructions;
• planning;
• acceptance of proposals,

provided that the identity and content can be sufficiently reliably established.

45. No waiver of rights

The fact that Dive Pro Connect does not invoke a right or provision of these terms at any time does not mean that it is definitively waived.

46. Severability

When a provision is declared wholly or partially invalid, void or unenforceable, the remaining provisions shall remain in effect.

The parties shall replace or interpret the relevant provision in a manner that is legally valid and approaches the original economic and contractual purpose as closely as possible.

47. Belgian law

Belgian law shall apply to agreements with Dive Pro Connect, unless otherwise provided in an individual agreement,Belgian law applies.

For international assignments, the parties may make other arrangements in writing in advance when this is practically or legally appropriate.

48. Competent court

For disputes, unless a mandatory legal provision or a written agreement states otherwise, the competent courts of the judicial district Antwerp competent.

Parties aim to resolve a dispute first through good consultation before legal steps are taken.

49. Amendments to these terms

Dive Pro Connect may adjust these general terms for future assignments.

The most recent version will be published at:

www.diveproconnect.com

For an already confirmed assignment, the terms that were applicable at the time the agreement was concluded will generally remain in effect, unless the parties agree otherwise in writing.

25. Contact

For questions regarding these general terms or a specific collaboration, the client can contact via the contact page of:

www.diveproconnect.com

Dive Pro Connect

A project by Dimitri Debrabandere and Dive Pro Group BV